our team

We are friendly, professional and caring, and completely focused on providing you with the very best service and eye care.

Janelle Coates

Janelle Coates Principal Optometrist

Janelle Coates is our optometrist, with twenty years post-graduate experience. Janelle graduated from the University of New South Wales with first class honours, winning four final year university prizes for clinical optometry and research, also being named the Faculty Scholar. In March 2012 she graduated from the University of New South Wales with a second degree in optometry, an additional qualification which allows her to prescribe topical medications for infectious and inflammatory eye disease, plus co-manage glaucoma care with ophthalmologists. Janelle is a Sydney girl originally but has spent nearly fifteen years of her life in Bunbury and wouldn’t live anywhere else with her young family.

Janelle is a member of the Optometry Australia, the Australian College of Optometry and the Cornea and Contact Lens Society of Australia. Every year she attends conferences across Australia to learn about the latest in technology, research and clinical practice. Janelle believes that your eyes are your most precious sense and she enjoys making your vision the very best it can be. When Janelle is not at work you’ll find her ferrying her two sons to sport or musical pursuits, playing the piano herself, keeping fit, and enjoying the arts.


Rachel Brockless

Rachel Brockless Optical Dispenser

Rachel Brockless is one of our amazing eyewear consultants and loves keeping up-to-date with eyewear trends and fashion. She is unfailingly friendly and has nearly twenty years of optical experience also. She will always recommend the right frames and sunglasses which complement your appearance and your personality. You may be surprised at what really suits you!

Rachel is a Yorkshire girl but proudly calls Australia home with her lovely family. When she’s not at work you’ll find her horse-riding!

Carmel Surace

Carmel Surace Optical Dispenser

We are also very fortunate to have Carmel Surace, a familiar face in Bunbury, as our second wonderful eyewear consultant. Carmel has a Diploma in Optical Dispensing and over twenty-seven years of experience in eyewear. She is very caring and helpful, and loves spending the time to discuss all of your eyewear options with you. Carmel’s dog, Candee, keeps her very fit, and she loves walking along the beach with her every morning. Carmel also loves great food and has a soft spot for baking!

Mary Giacci

Mary Giacci Eyewear Consultant

Mary Giacci is the newest member of our team. Mary is a customer service specialist, having worked extensively in healthcare and business.

Outside of work, Mary enjoys spending time with her family, travelling and being a real foodie. She is also a devoted animal lover. We are delighted to have the delightful Mary work with us!

our optometry services