our team

We are friendly, professional and caring, and completely focused on providing you with the very best service and eye care.

Janelle Coates

Janelle Coates Principal Optometrist

Janelle Coates is our optometrist, with over twenty-five years post-graduate experience. Janelle graduated from the University of New South Wales with first class honours, winning four final year university prizes for clinical optometry and research, also being named the Faculty Scholar. In March 2012 she graduated from the University of New South Wales with a second degree in optometry, an additional qualification which allows her to prescribe topical medications for infectious and inflammatory eye disease, plus co-manage glaucoma care with ophthalmologists. Janelle is a Sydney girl originally but has spent nearly twenty years of her life in Bunbury and wouldn’t live anywhere else with her family.

Janelle is a member of Optometry Australia, the Australian College of Optometry and the Cornea and Contact Lens Society of Australia. Every year she attends conferences across Australia and internationally, to learn about the latest in technology, research and clinical practice. Janelle believes that your eyes are your most precious sense and she enjoys making your vision the very best it can be. When Janelle is not at work you’ll find her spending time with her family, trying to keep fit, exploring the South-West and enjoying the arts.

Rachel Brockless

Rachel Brockless Optical Dispenser

Rachel Brockless is one of our amazing eyewear consultants and loves keeping up-to-date with eyewear trends and fashion. She is unfailingly friendly and has over twenty-five years of optical experience also. She will always recommend the right frames and sunglasses which complement your appearance and your personality. You may be surprised at what really suits you!

Rachel is a Yorkshire girl but proudly calls Australia home with her lovely family. When she’s not at work you’ll find her horse-riding!

Carmel Surace

Carmel Surace Optical Dispenser

We are also very fortunate to have Carmel Surace, a familiar face in Bunbury, as our second wonderful eyewear consultant. Carmel has a Diploma in Optical Dispensing and over thirty years of experience in eyewear. She is very caring and helpful, and loves spending the time to discuss all of your eyewear options with you. Carmel’s dog, Candee, keeps her very fit, and she loves walking along the beach with her every morning. Carmel also loves great food and has a soft spot for baking!

Kahlia Smith

Kahlia Smith Eyewear Consultant

Kahlia Smith is the newest member of our team. Kahlia was born in Kununurra and moved to Bunbury in the early 2000s. Her journey in optics began in 2011. She loves working in this field as she gets to know each patient personally, creating a positive and exciting experience for them.

Kahlia’s warm and sincere manner, along with her enthusiasm and knowledge, has seen her fit seamlessly into our practice.

our optometry services